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How We Protect Your Privacy on raja 189

When you open an account with us, your personal information — from your deposit details to your withdrawal history — stays secure and private.

Clear data collection practicesAccount security from day oneYour withdrawal information protected
raja 189 How We Protect Your Privacy on raja 189
PRIVACY QUESTIONS

Contact Us About Your Data

If you have questions about your privacy, how we use your information or want to request access to your account data, reach out to our support…

Live Chat Open the chat window in the lobby — our support team answers privacy questions…
Email Support Send your privacy request to our data team and we'll respond within 48 hours…
Account Settings Go to your profile, select Privacy & Data to see what we've collected, update…
DATA SECURITY

How We Keep Your Information Safe

Your account is encrypted from the moment you log in. Payment data — whether you deposit via DANA, OVO, GoPay or QRIS — is processed through secure tokenised…

Encryption

All data transmitted to and from your account uses SSL 256-bit encryption. Login credentials and payment information never travel unencrypted.

Withdrawal Verification

Before we process your payout, our compliance team checks that the withdrawal method matches your registered account details to prevent…

Payment Card Privacy

DANA, OVO, GoPay and QRIS transactions use tokenisation — we never see or store your full payment credentials, only a…

Session Timeouts

If you step away for 15 minutes, your session expires automatically.

Data Retention

We keep your account records for 12 months after you close your account, where local law permits, then securely delete…

Access Requests

Contact support to request a full export of your personal data.

Privacy Policy Questions Answered

Real questions from our players about data, account privacy and information handling — answered directly so you understand exactly what happens when you register and play.

Your account data remains on our servers for 12 months after closure, where local law permits. This allows us to settle any pending disputes or withdrawals. After 12 months, we securely delete your personal information unless we're required by regulation to retain it longer.

We never sell your data. We share information only with payment processors like DANA, OVO, GoPay and QRIS partners, our bank, and legal authorities where the law requires it. Every partner is bound by confidentiality agreements.

Open your account settings, select Profile, and update your email, phone or address directly. Some data like account history cannot be deleted because we're required to keep it for compliance. Contact support to request deletion of specific items where applicable.

Deposits via DANA, OVO, GoPay and QRIS are processed through secure payment gateways — your wallet credentials never touch our servers. Withdrawals are verified manually before processing and matched against your registered details to prevent fraud.

Cookies are small files stored on your device that remember your login and preferences. We use them to keep you logged in, track your gameplay session and improve performance. You can disable cookies in your browser, though some features may not work as smoothly.

Reach out to our support team via live chat or email. If you believe your rights have been violated and we cannot resolve it, you have the right to lodge a complaint with local data protection authorities where applicable.

We may send you account updates, game notifications and promotional messages via email or SMS if you've opted in. You can disable marketing communications anytime in your notification settings without affecting your account functionality.